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September 23, 2020

How Startups can Create Successful Rideshare and Carpooling App?

Nowadays, people find it convenient to use ridesharing apps as it offers various benefits to users as well as the app providing company. With the growing demand for ridesharing apps, many startups are focusing on rideshare and carpooling app development solution as these apps can provide better profits to the app provider. Moreover, the competition is also rising with the growing number of apps in the market and new custom apps. However, carpooling apps still hold an opportunity for startups planning to develop ridesharing apps, as these companies can create a unique app with better features and functionalities.

Below are three important takeaways that can help in creating successful ridesharing app solutions.

Customer-Centric Approach

It is important for startups to have a customer-centric approach and establishing itself on the digital platform. The concept of ridesharing and carpooling is not new, hence, customers need to be shifted from the traditional way of booking a cab to mobile app-based booking. Hence, startups focusing on offering rideshare and carpooling app development solution should provide apps that are easy to use and convenient with better features.

The customer-centric approach includes providing customized taxi booking option, where customers can choose to travel with relatives and friends. The app should also offer an option to cancel the booking easily.

User-Friendly and Easy App Solution

Before entering into the business of carpooling app solution startups should ensure that the ridesharing app is easy to use and user-friendly. The ridesharing app should have simple features that are useful for the customers along with offering a friendly solution. Developing the clumsy and complex carpooling app can force users to shift to other ridesharing apps, making it difficult for startups to retain existing customers. Hence, it becomes important for startups to select the mobile app development company carefully and also ensure that it is efficient to develop the best app at a better cost.

To provide the best possible comfort, companies should add the filter for customers to opt for the ride with friends or family members, this can result in better comfort for customers.  

Efficient Management and Well-Connected Logistics

To ensure successful rideshare and carpooling app development solution, efficient management and well-connected logistics can play an important role. Moreover, integrating real-time tracking systems in the app can help companies to efficiently manage drivers and track their location and activities. Lack of better connectivity and efficient management of the vehicles and drivers can emerge as the set-back for startups. Apart from this, the lack of vehicles to serve customers can result in the loss for company or startups as well as the loss of trust of the customers.

Hence, it is important to ensure better connectivity between customers and cars, along with the efficient management of drivers and cars. The company should also ensure that customers are being provided with a seamless and hassle-free journey to their destination. 

As ridesharing apps are becoming common, startups need to integrate better features in the carpooling app to make it different from other apps in the market. Below are some of the unique features that startups can integrate into the app to offer better services and enhance the customer experience.

Real-Time Tracking

The real-time tracking feature allows admin to keep track of the usability ratio including the number of rides completed, peak hours when drivers are occupied, and location of the driver. Real-time tracking feature in the rideshare and carpooling app development solution helps in making the business more productive and profitable.

Geo-Location Tracking

This feature in the app helps in tracking the taxi and updates location in real-time. Hence, GPS tracking is an essential part of the ridesharing and carpooling app. This feature helps in mapping the route by suggesting the shortest route and most optimized route. Also, the taxi fare is calculated based on the distance covered by the taxi.  

Push Notification

The push notification in the ridesharing app helps in sending a notification to the user as soon as the taxi is booked by a customer. This feature in the carpooling app notifies customers before the ride reaches them.

Selecting Favorite Driver

By including the option to select a favorite driver, offers comfort to customers to select the particular driver they are comfortable with. Hence, with this feature customers can select or book their favorite driver and enjoy a comfortable ride. This feature in the rideshare and carpooling app development solution can help companies to retain existing users and also attract new customers.

Ridesharing Option

This feature allows users to book the ride by using a carpooling feature. This also helps the customer to share the vehicle traveling to the same destination. This feature helps the admin in using the time of the customer to reach the destination on time.

Suggesting Price

This feature in the rideshare and carpooling app provides users with details of the price of different locations. This helps customers make better decisions regarding the type of vehicle for riding. Before booking the taxi, customers can also select from different car models based on the number of riders.

Along with the aforementioned features, startups can also focus on including advanced features in the rideshare and carpooling app development solution that is based on Artificial Intelligence and Machine Learning.

Artificial Intelligence Powered Chatbots

To enhance the customer experience, Artificial Intelligence-based chatbots can be the best way. Chatbot helps in automating business operations and customer service by providing instant information about customers. The chatbots with Artificial Intelligence can help customers to book the taxi with the estimated fare and book the taxi with payments.

Predictive Analysis based on Artificial Intelligence and Machine Learning

Ridesharing apps with machine learning and artificial intelligence based services can serve as the tool to upgrade existing rideshare and carpooling app development solution and provide the best user experience. The company can also upgrade their services by getting access to user data and provide personalized services with the help of predictive analysis. With this, the company can also offer accurate suggestions to customers and enhance their experience. This also allows companies to fasten the process of taxi booking through mobile apps.

Voice Assistants in the Ridesharing App

With the custom voice assistance technology with NLP can help to understand the behavior of the customer. Voice assistance feature in the carpooling and rideshare app can attract new app users and also retain existing customers. Voice assistance technology supports app operations on the basis of current and past data. The customer can easily book the cab with a voice assistance feature.

To develop unique rideshare and carpooling app development solution, startups should have some unique ideas and concepts to make the app different from other apps in the market. With the help of market research, the company can select the right set of features that can be profitable for a startup.

Author’s Bio:

Ritesh Patil is the co-founder of Mobisoft Infotech that helps startups and enterprises in mobile technology. He loves technology, especially mobile technology. He’s an avid blogger and writes on the mobile application. He works in a leading mobile app development company with skilled iOS and Android app developers that have developed innovative mobile applications across various fields such as Finance, Insurance, Health, Entertainment, Productivity, Social Causes, Education and many more and has bagged numerous awards for the same.

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